Shipping Policy

All orders are processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

We currently ship to Australia only. If we do not ship to your location, this will be clearly communicated at checkout.

Delivery times vary depending on your location and the courier selected at checkout. Estimated delivery times are provided as a guide only and may be affected by factors outside our control, such as carrier delays or peak periods.

Shipping costs are calculated at checkout based on your location and order details. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Once your order has shipped, you’ll receive tracking information via email so you can follow your delivery. If you haven’t received tracking details within 3 business days of placing your order, please contact us at contact@wineaerator.au.

If your order is delayed or appears lost in transit, please contact us and we’ll assist in resolving the issue with the carrier. Wine Aerator is not responsible for delays caused by shipping carriers, incorrect address details, or circumstances beyond our control, but we’ll always do our best to help.

Please ensure your shipping address is correct at checkout. We cannot guarantee changes once an order has been processed or dispatched. If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply.

For shipping questions or delivery support, please contact us at contact@wineaerator.au.