Terms & Conditions

OVERVIEW
This website is operated by Wine Aerator. Throughout the site, the terms “we”, “us”, and “our” refer to Wine Aerator.
By accessing our website or purchasing a product from us, you agree to be bound by these Terms and Conditions, along with any additional policies referenced on this site. These Terms apply to all users of the website, including browsers and customers.
Please read these Terms carefully before using our website. If you do not agree to all Terms and Conditions, you should not access the website or place an order. We may update these Terms from time to time, and continued use of the site constitutes acceptance of any changes.
SHIPPING
Orders are processed and shipped within 1–3 business days. Delivery timeframes may vary depending on your location and carrier. While we aim to meet estimated delivery times, delays caused by carriers or events outside our control may occur. Wine Aerator is not responsible for delays once an order has been dispatched.
REFUND POLICY
We offer 30-day returns for peace of mind. If you wish to return an item, it must be unused and in its original condition. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3 business days, with funds returned to your original method of payment. Please allow 3–5 business days for the refund to appear, depending on your financial institution. For return enquiries, please contact us at contact@wineaerator.au.
WARRANTY
Wine Aerator products include a 90-day limited warranty covering manufacturing defects under normal use. This warranty does not cover damage caused by misuse, accidental damage, normal wear and tear, or unauthorised modifications. This warranty is provided in addition to your rights under Australian Consumer Law.
AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction while using the Service. Any breach of these Terms may result in immediate termination of access to our Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us. Credit card information is always encrypted during transfer over networks.
ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making. We reserve the right to modify site content at any time without obligation to update prior information.
MODIFICATIONS OF PRODUCTS & PRICING
Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice and shall not be liable for any modification, price change, suspension, or discontinuance.
PRODUCTS & AVAILABILITY
Certain products may be available exclusively online and in limited quantities. We have made every effort to display product images and colours accurately; however, we cannot guarantee your device displays colours accurately. We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.
BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including those that appear to be placed by resellers or distributors. You agree to provide current, complete, and accurate purchase and account information and to promptly update your details as required.
THIRD-PARTY TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or representations. Use of these tools is at your own risk.
USER SUBMISSION & FEEDBACK
If you submit feedback, suggestions, or other content, you grant us the right to use, reproduce, and distribute such content without obligation or compensation. You agree your submissions will not violate any third-party rights or contain unlawful material.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
ERRORS & OMISSIONS
Occasionally, information on our site may contain errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these at any time without prior notice.
PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to violate intellectual property rights, transmit malicious code, collect personal data without consent, or interfere with site security. We reserve the right to terminate access for violations.
DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Except as required under Australian Consumer Law, all products and services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Wine Aerator is not liable for any indirect, incidental, or consequential loss arising from the use or inability to use our products. This does not affect your statutory consumer rights.
INDEMNIFICATION
You agree to indemnify and hold harmless Wine Aerator and its affiliates from any claim arising from your breach of these Terms or violation of any law or third-party rights.
FORCE MAJEURE
We are not liable for delays or failure to perform due to events beyond our reasonable control, including carrier delays, natural disasters, or platform outages.
SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access without notice if you breach these Terms.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Wine Aerator and supersede any prior agreements or communications.
GOVERNING LAW
These Terms are governed by the laws of Australia, without regard to conflict of law principles.
CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
CONTACT INFORMATION
ABN: 37 279 140 221
Trading Name: Wine Aerator
Email: contact@wineaerator.au
Address: Perth, Western Australia